If we were to take its name as a reference, we could say that Omnichannel Marketing is any action to promote a product or service that is replicated in different communication channels. However, we will find out that it is much more than that. Omnichannel: what is it? It is no longer news that every digital marketing action today is aimed at our users, and omnichannel marketing is no exception. We could confidently say that omnichannel marketing puts users at the center while managing communication with them in a comprehensive way through multiple channels (both online and offline). Today, users ... Read more
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